Privacy Policy

Our Oath to Keep Your Data Safe

When Paula's Choice Malaysia begins our journey of offering high-quality, effective skin care, delivering great products to your doorstep for the best skin of your life, we are certain we couldn’t do it without collecting your basic information:

  • Name
  • Delivery Address
  • Email Address
  • Contact Number
  • Date of Birth
  • Gender

We do not keep the payment information during checkout of your purchase.

Please be assured that we take your privacy seriously. Paula's Choice Malaysia ensures that all information collected will be safely and securely stored. We protect your personal information by: 

  • Restricting access to personal information
  • Maintaining technology products to prevent unauthorised computer access
  • Securely destroying your personal information when it's no longer needed for our record retention purposes

We uses 128 - bit SSL (secure sockets layer) encryption technology when processing your financial details. 128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard.

We will not share your information with any other organisations other than related companies and those third parties directly related to the delivery of the products you have ordered from Paula's Choice Malaysia website. In rare, exceptional circumstances we may be required to disclose your personal information legally, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes. In all other cases, Paula's Choice Malaysia is committed to complying with the Privacy Act and the National Privacy principles.

We understand that many web surfers are concerned about their privacy and the use of 'cookies' on the Internet. Cookies are small files that can be used to store information you have already provided. Cookies cannot be used to "steal" information about you or your computer system. The Paula's Choice Malaysia web site uses cookies to remember your preferences. For example, the website may remember which page you viewed, in order to make your next visit more convenient. Nevertheless, if you don't like having any cookies at all they can be disabled in your web browser's Internet Options.

Believe us when we say that we hate spam just as much as you do. For your contact information, we'll make sure that we only send you messages that we think will be of interest to you – for instance the dates of our promotions, details of special offers to help you save or up-to-date information about skin care tips and our services. We respect your privacy. If you do not want our connections, you can decide to opt-out of these types of messages at any time by changing the settings in your account or by following the unsubscribe link at the bottom of any email we send to you.

Storing your information and keeping it up to date:

  • Out of sight, but never out of reach 

    When you share your personal information with Paula's Choice Malaysia, you will always have access to this information. Where you store an “account" on the website, you can amend the details stored in your account yourself. Alternatively, you can update, change or remove any personal information at any time by calling, writing or emailing us.
  • Keeping it safe 

    We are committed to providing appropriate security controls to protect your personal information against foreseeable hazards. Making sure that your personal information is secure is of the utmost importance to Paula's Choice Malaysia.

Occasionally, we may decide to change this Privacy Policy so we suggest that you review it periodically so you are aware of any changes. 

If you believe that your privacy has been breached by Paula's Choice Malaysia please contact us at and we will resolve the issue immediately.